IT Technician

The Role

The Buckinghamshire Building Society is looking for an enthusiastic skilled individual to join its busy IT department. In this challenging and varied role, you will be a key member of the team, assisting in the smooth running of the department and ensuring that the internal needs of the Society are met at all times. It is a great opportunity for someone who is seeking an interesting, wide-ranging role within IT. Some experience would be desirable but not essential as full training will be provided to the right candidate.

If you would like to work amongst passionate individuals who have the Society’s motto of “doing the right thing” as the core to everything they do, we would love to hear from you.

The main responsibilities of the IT Technician will include:

• Monitoring the IT helpdesk function to ensure that any issues are dealt with promptly and that staff are kept informed of progress and any unavoidable delays.
• Assisting with the day to day IT activities of the Society, such as; data input, banking printouts, payments, reports & month end process as required.
• Assist with troubleshooting & effective fault resolution of all technical issues including network, PCs, Thin Clients, telephones, printers etc. as required.
• Provide first line support for Applications including Microsoft Office and company specific software (e.g. Provision, Whistlebrook)
• Monitor IT systems, perform and record daily processes and checks in line with agreed procedures.
• Set up and configure new users and all hardware (providing 1:1 training for new joiners on basic computer logging on, telephones etc)

Provide assistance with facilities management as directed, including assisting with fire system tests and H&S assessments as necessary

The Person

The ideal candidate will have/be:

• A self starter in researching new technologies and trends, and improving their knowledge within the IT technical scope.
• IT related qualification (desirable)
• Excellent attention to detail
• The ability to work as part of a team and liaise with various other departments within the business.
• A can-do attitude and active team player prepared to “go the extra mile”
• The ability to react quickly, calmly and professionally in a busy office
• Experience of Microsoft Office
• Experience of technologies such as networking, cloud, Windows Server and SQL server (desirable but not essential)

The Benefits

• Hybrid working environment
• Competitive salary and pension scheme (employer pension contributions up to 10%)
• 10% discretionary bonus
• 25 days paid holiday plus 8 bank holidays
• Healthcare benefits (BUPA Cash Plan)
• 4 x annual salary life assurance
• Employee recognition scheme
• Professional training and development opportunities

About Us

The Buckinghamshire Building Society was founded in 1907 and as a Member owned Mutual, with no shareholders, our emphasis is firmly on providing value to existing and new Members through competitive savings and mortgage products. We source mortgages across the full range of product niches via a nationwide broker network and funded by a constantly evolving retail savings book. We have approximately 10,000 savings customers and nearly 2,000 borrowers. We are a highly progressive society with very strong capital and liquidity foundations, a strongly growing business based on evolving risk management, excellent regulatory relationships and striving to be the best small building society in the country. Our internal culture places enormous emphasis on teamwork behaviours. As a society we value tangible involvement with our local community and frequently support local events, schools, clubs and charities. Our motto of "doing the right thing" is at the heart of everything we do. 

The Buckinghamshire Building Society is an equal opportunities employer and is committed to actively promoting diversity and inclusion.

To Apply

Please send all applications to:

Email: recruitment@bucksbs.co.uk