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Deputy Operations Manager


Competitive salary and benefits package

Permanent Position, Full Time (Monday-Friday 9am-5pm) Chalfont St Giles Office, Buckinghamshire

The Role

The main responsibilities of the Deputy Operations Manager will include:

  • To support the Operations Manager in the strategic and operational management of the Society
  • To provide day to day management and support to the Mortgage Administration, Savings and Marketing functions
  • To develop an effective working relationship with all other departments and functions, internal audit, appropriate third party suppliers and the regulators
  • To work with HR to manage/conduct training for all responsible departments
  • To keep abreast of changes in regulation likely to directly or indirectly impact own areas of responsibility
  • Actively highlight to the Operations Manager areas for improvement within own area of responsibility
  • To work positively with the Compliance department to implement change and monitoring plans across managed departments
  • To deputise for the Operations Manager when required

The Person

The ideal candidate will have:

  • Previous experience working within an operations team
  • The ability to ‘lead by example’
  • Strong interpersonal skills
  • Excellent communication skills – both verbal and written
  • Strong IT skills (Microsoft Office)
  • The ability to work under pressure with decision making responsibilities
  • The ability to work at both a strategic and operational level

The Benefits

  • Competitive salary and pension scheme (employer pension contributions up to 10%)
  • 25 days paid holiday plus 8 bank holidays
  • Healthcare benefits (BUPA Cash Plan)
  • 4 x annual salary life assurance
  • Free car parking
  • Employee recognition scheme
  • Professional training and development opportunities

About Us

The Buckinghamshire Building Society was founded in 1907 and as a Member owned Mutual, with no shareholders, our emphasis is firmly on providing value to existing and new Members through competitive savings and mortgage products. We source mortgages across the full range of product niches via a nationwide broker network and funded by a constantly evolving retail savings book. We have approximately 10,000 savings customers and nearly 2,000 borrowers. We are a highly progressive society with very strong capital and liquidity foundations, a strongly growing business based on evolving risk management, excellent regulatory relationships and striving to be the best small building society in the country. Our internal culture places enormous emphasis on teamwork behaviours. As a society we value tangible involvement with our local community and frequently support local events, schools, clubs and charities. Our motto of "doing the right thing" is at the heart of everything we do. 

The Buckinghamshire Building Society is an equal opportunities employer and is committed to actively promoting diversity and inclusion.

To Apply

Please send your application to: Email: