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Mortgage Administrator


Competitive salary + benefits package

Permanent Position, Part Time, a mix of Homeworking and Office Working Available (Monday-Friday 9am-5pm – Chalfont St Giles, Bucks)

The Role

The Buckinghamshire Building Society is looking for an enthusiastic individual to join its busy mortgage department. In this challenging and varied role you will be a key member of the administration team, assisting in processing our mortgage applications from initial application to completion. It is a great opportunity for someone with excellent administration and customer service skills who is seeking an interesting, varied role in financial services. There will be professional study opportunities for the successful applicant.

If you would like to work amongst passionate individuals who have the Society’s motto of “doing the right thing” as the core to everything they do, we would love to hear from you.

The main responsibilities of the Mortgage Administrator will include:

  • General office administration
  • Accurately inputting data into bespoke data management systems and Excel
  • Communicating with the Society’s customers, both current and prospective, and providing required information in a timely and appropriate format
  • Undertaking all aspects of mortgage administration relating to new, existing and redeemed mortgages in accordance with MCOB for regulated loans
  • Proactively following up with solicitors, brokers etc to request additional information where required

The Person

The ideal candidate will have:

  • Previous  experience of working in an administrative capacity within an office environment
  • Excellent communication skills – both verbal and written
  • Strong IT skills (Microsoft Office)
  • Excellent attention to detail
  • The ability to work as part of a team and liaise with various other departments within the business.
  • A can-do attitude and active team player prepared to “go the extra mile”
  • The ability to react quickly, calmly and professionally in a busy office

The Benefits

The Benefits

  • Competitive salary and pension scheme (employer pension contributions up to 10%)
  • 25 days paid holiday plus 8 bank holidays (pro-rata)
  • Healthcare benefits
  • 4 x annual salary life assurance
  • Free car parking
  • Employee recognition scheme
  • Professional training and development opportunities

About Us

The Buckinghamshire Building Society was founded in 1907 and as a Member owned Mutual, with no shareholders, our emphasis is firmly on providing value to existing and new Members through competitive savings and mortgage products. We source mortgages across the full range of product niches via a nationwide broker network and funded by a constantly evolving retail savings book. We have approximately 10,000 savings customers and nearly 2,000 borrowers. We are a highly progressive society with very strong capital and liquidity foundations, a strongly growing business based on evolving risk management, excellent regulatory relationships and striving to be the best small building society in the country. Our internal culture places enormous emphasis on teamwork behaviours. As a society we value tangible involvement with our local community and frequently support local events, schools, clubs and charities. Our motto of "doing the right thing" is at the heart of everything we do. 

The Buckinghamshire Building Society is an equal opportunities employer and is committed to actively promoting diversity and inclusion.

To Apply

To apply for this position please email your CV and covering letter to