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Bereavement

Bereavement

We appreciate that this will be a difficult time for you and we aim to make any dealings you have with us as easy as we can. Our team will treat you with compassion and respect when you seek our help and support following bereavement.

  • We will provide you with access to practical, jargon-free information and help. We’ll also tell you about other external sources of help available to you.
  • When you get in touch to tell us about your bereavement we will respond rapidly and will start to take the necessary action straight away.
  • We will provide support to meet your individual needs throughout the process and will work with you to resolve everything as quickly and simply as possible keeping you informed.
  • We will plan carefully to make sure we can consistently provide the best possible service for those who are bereaved.

Funeral costs can be paid from the account if we are provided with an invoice, without having to wait for probate.