Privacy

At Buckinghamshire Building Society we take your privacy seriously and always treat your personal details with care.  We promise to keep your information safe and to not share it with other companies for marketing purposes.  Our summary outlines the key points of our Privacy Notice but if you would like to read our full Privacy Notice please click here and download the PDF.  If you have any queries about our privacy notice please contact our Data Protection Officer by telephoning our branch or send an email to dpo@bucksbs.co.uk

For information we share with credit reference agencies please visit www.experian.co.uk/crain, www.equifax.co.uk/crain or www.transunion.co.uk/CRAIN

Summary Privacy Notice

1. WHAT TYPE OF PERSONAL INFORMATION DO WE PROCESS?
 This will depend on the product or service you apply for and obtain from us and if your application is successful. Personal information that we generally process includes your name, address, date of birth and contact details such as your email address and telephone number. Our full Privacy Notice has more details. We will generally collect your personal information from you directly. If you are a mortgage customer introduced to us by a broker or intermediary we will obtain information about you from them. Additionally information will be obtained from other sources such as Credit Reference Agencies (www.experian.co.uk/crain; www.equifax. co.uk/crain and www.transunion.co.uk/crain), HMRC, and other publicly available information.

2. THE LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL INFORMATION
Data protection laws require us to justify our processing of your personal information.
Below are some of the legal grounds we use:
- We need your personal information to perform our contract with you or take steps to enter into the contract with you
- To comply with our legal obligations
- For our legitimate interests
- You have consented to us using your personal information
- Processing is necessary for a substantial public interest

3. WHAT SHOULD YOU DO IF YOUR PERSONAL INFORMATION CHANGES?
 You should contact us without delay so that we can update our records. If you were introduced to us by a broker or other intermediary who is a data controller in its own right, you should contact them separately. In some cases where you exercise rights against us under data protection laws we may need to inform the broker or other intermediary but this will not always be the case.

4. WHAT ARE YOUR RIGHTS UNDER DATA PROTECTION LAWS?
- The right to be informed about the processing of your personal information
- The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
- The right to object to processing of your personal information
- The right to restrict processing of your personal information
- The right to have your personal information erased (the “right to be forgotten”)
- The right to request access to your personal information and to obtain information about how we process it
- The right to move, copy or transfer your personal information (“data portability”)
- Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you.
You have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/

5. DO YOU HAVE TO PROVIDE YOUR PERSONAL INFORMATION TO US?
We are unable to provide you with a mortgage product or savings product or to process your application without having personal information about you. Your personal information is required before you can enter into the relevant contract with us, or it is required during the life of that contract, or it is required by laws that apply to us.

6. CONTACT US:
Buckinghamshire Building Society
High Street
Chalfont St. Giles
Buckinghamshire
HP8 4QB
Phone: 01494 879500
Email: dpo@bucksbs.co.uk